Delivery coverage. We deliver across Saudi Arabia through our courier partners. Same-day and next-day delivery is available in Khobar, Dammam and Dhahran; other cities take 2–4 business days.

Processing time. Orders are prepared and dispatched within 1 business day. Orders placed after 6:00 PM or on Friday are processed the next business day.

Shipping fees. Shipping is FREE on all orders.

Temperature protection. Chocolate is sensitive to heat. From April to September, all shipped orders are packed in insulated packaging with cooling packs at no extra charge. Please receive your order promptly — we cannot guarantee product condition if the package is left unattended after delivery.

Gift orders. You may choose a preferred delivery date at checkout. We will do our best to deliver on the selected date; exact delivery timing within the day cannot be guaranteed.

Tracking. You will receive your order confirmation and tracking updates via WhatsApp/SMS.